Application of the OOWS Methodology and the Agile Framework Scrum in the Design of the “Corporate Chat”

Abstract

A secure and efficient enterprise messaging solution was implemented to streamline internal communication within an organization. The OOWS model was applied for the conceptual design, and the SCRUM agile framework was used for managing its development. OOWS provided a detailed representation of the system's functional and non-functional requirements, while SCRUM ensured an iterative, adaptable development process within the established timeframe. Role-based access controls were implemented in the application to ensure the security and confidentiality of the information. The system architecture was based on a Model-View-Controller (MVC) pattern, and development was carried out using Tailwind CSS, Laravel, and MySQL as the database management system. The application offers advanced features such as user management, the creation of groups and chat rooms, and the ability to share files in a controlled manner, ensuring information confidentiality. Thanks to this new tool, communication was streamlined, team collaboration was facilitated, and the security of shared information was ensured, ultimately improving productivity and satisfaction within the company. Additionally, improvement opportunities were identified, such as the need to scale the system to support more users. As future work, it was proposed to migrate the chat application to a Cloud Computing platform to take advantage of benefits such as scalability, high availability, and enhanced security offered by these technologies.